Tickets

Overview

Tickets enable event registration in various configurations: single or multiple types, free or paid, limited or unlimited quantities, and with optional approval gates.

Creating a Ticket

Navigate to the Ticketing tab within an event and select "Add Ticket" to begin setup.

Ticket Details

1. Title — publicly displayed ticket name (examples include "General Admission, VIP, Early Bird, Workshop Pass")

2. Description — explains ticket inclusions and appears on the event page to guide attendee selection.

Pro Tip: You can always use Levo AI to write your title and description.

Pricing Configuration

1. Price — set to zero for complimentary tickets; any positive value creates a paid ticket

2. Compare at (Base Price): Entering a higher price here displays a strikethrough "discount" effect on your public page.

Tax Settings

1. Tax Enabled — activates tax application to the ticket

2. Tax Inclusive — when active, displayed price encompasses taxes rather than adding them at checkout

3. Taxes — assign tax rules containing label, percentage, and country code

Quantity and Availability

1. Max Quantity: The maximum number of tickets available for this tier (leave blank for unlimited).

2. One registration per account: Turn this on to prevent bulk-buying and restrict a single user from buying multiple tickets of this type.

3. Sale Window: Establishes purchase start and end dates/times. Perfect for creating "Early Bird" tickets that expire, or "Last-Minute" tickets that only unlock closer to the event.

Waitlist Feature

When enabled, sold-out ticket types allow queue registration. Automatic notifications alert waitlisted attendees when cancellations create availability.

Requires Approval

Pending registrations require manual confirmation or rejection through the Attendees tab. Suitable for:

• Application-based events (invite-only workshops, accelerator demos)

• Vetting attendees before confirmation

Hidden Tickets

Preventing public event page visibility while maintaining direct-link accessibility supports:

• Staff and speaker pass distribution

• Discount tickets via specific URLs or coupon codes

• Internal and sponsor tickets

Ticket Upgrades

1. Allow Upgrade — permits attendee advancement to higher-tier tickets post-purchase

2. Include in Upgrade — designates this ticket as an eligible upgrade destination

Together these enable phased pricing strategies with later premium tier releases.

Offerings (Session Access)

When events include Offerings (sessions or tracks), specific tickets link to specific offerings. General tickets might access main halls while VIP tickets access all sessions.

Managing Tickets

The ticket list displays current sales versus total quantity, status, and availability windows. Custom reordering via drag handles reflects public event page ordering when set to "Custom" in event settings.

Important Note: Deleting ticket types with existing sales is discouraged; instead, pause availability by setting end dates to current time or contact support before deletion.