Tickets

Tickets are how people register for your event, with flexibility in type, cost structure, and access restrictions.

Creating a Ticket

Access the Tickets tab within an event and select "Add Ticket."

Basic Details

• Title: The public-facing ticket name (e.g., General Admission, VIP, Early Bird, Workshop Pass)

• Description: Explains inclusions to help attendees make selections

• Icon (optional): Provides visual differentiation

Pricing Configuration

The Currency dropdown sets the monetary unit. Setting Price to zero creates complimentary tickets; anything above zero becomes paid. The Base Price represents the pre-tax amount.

Tax Settings

• Toggle to enable/disable tax application

• Tax Inclusive: When enabled, pricing already contains tax rather than adding it at checkout

• Assignment of tax rules containing labels, percentages, and country codes

Availability Controls

• Quantity: Sets maximum available tickets (blank means unlimited)

• Enforce Max Quantity: Prevents single purchases exceeding this limit

• Availability Window: Establishes purchase start and end dates — applicable for early bird offerings, last-minute releases, and time-limited VIP access

Advanced Features

Waitlist

When enabled, registrations are not confirmed automatically. Each registration is held in a pending state until you manually approve or reject it.

Requires Approval

Restricts automatic confirmation for application-based events or vetting scenarios.

Hidden Tickets

Prevents public display while remaining accessible via direct links — ideal for staff passes or discount codes.

Ticket Upgrades

Allow Upgrade enables tier advancement post-purchase. Include in Upgrade designates eligible targets.

Offerings

Links specific tickets to sessions or tracks, controlling access levels.

Management

Ticket lists display sales counts, status, and availability windows. Drag functionality reorders items on the public page. It is advised against deleting sold tickets — use availability pauses instead.